Terms of Service for BestMe US AI

Effective Date: September 10, 2026
Last updated: September 10, 2026

1. Agreement and Operator

BestMe US is operated by SajaSoft LLC, a United States company. These Terms of Service govern your use of our web app at https://www.bestme.us and our iOS app. We use "we," "us," and "BestMe US" throughout these Terms.

By using BestMe US, you agree to these Terms. If you do not agree, do not use the service. You must be at least 18. BestMe US is not directed to children under 13, and we do not knowingly collect their data.

2. The Service and AI Coach

BestMe US supports personal growth with daily nudges: prompts, actions, and wisdom. An AI coach helps with onboarding and ongoing coaching. It builds a profile from your messages, including goals, focus areas, summaries, and short-term sprint plans. Your activity and feedback help shape future nudges.

The coach is an AI, not a licensed professional. Its replies and nudges are not medical, mental-health, legal, or financial advice. AI can make mistakes or give incomplete or unsuitable answers. Use your judgment and seek qualified advice when needed. We do not promise a particular personal outcome. In an emergency, contact local emergency services.

3. Your Account

You can sign in using an email one-time code or magic link, Google Sign-In, or Sign in with Apple on iOS. Apple's private relay email is supported. Provide accurate account information and keep access to your email and sign-in accounts secure.

Do not share sign-in codes or links. You are responsible for activity you authorize through your account. Contact support@bestme.us if you suspect someone is using it without permission.

4. Acceptable Use

Use BestMe US lawfully and respect other people's rights. Do not upload unlawful content, impersonate others, violate privacy, send threats, or introduce harmful software. Only submit content you have the right to share and have processed.

Do not abuse the AI coach, use automated scraping, or send automated requests that overload the service. Do not bypass access controls, payment checks, usage limits, or safety measures. Do not reverse engineer, decompile, or try to obtain the service's source code, except where applicable law gives you that right. Do not resell access without our permission.

5. Ownership and Your Content

We and our licensors own the service, software, design, branding, and materials we provide, subject to any rights you hold in your own content. We give you a limited, personal right to use BestMe US under these Terms. This does not transfer ownership of the service to you.

You keep the rights to what you write or upload. You give us permission to store, copy, and process it as needed to provide the service. This includes sending relevant content to our service providers for AI coaching, nudges, support, and quality monitoring, as described in our Privacy Policy. This permission does not allow us to publish your content to other users.

6. Web Subscriptions

Web subscriptions are paid through Stripe. Our Month plan costs US $2.99 per month. Our Year plan costs US $29.99 per year. Review the price, billing period, and any applicable taxes shown at checkout before you pay.

Web subscriptions renew automatically until cancelled. Manage or cancel your web subscription in the Stripe customer portal. Cancellation stops future renewals; access normally continues until the end of the paid period. Contact support@bestme.us with web billing or refund questions. Any rights to a refund required by law still apply.

A subscription bought on the web also unlocks the iOS app after you sign in with the same BestMe US account.

7. iOS Subscriptions

On iOS, subscriptions are bought through Apple in-app purchase. The monthly subscription costs US $2.99, and the yearly subscription costs US $29.99. New subscribers receive a 7-day free trial. Review Apple's purchase screen for the subscription, trial, and price that apply to your purchase. RevenueCat helps us check subscription status and provide access.

After the free trial, your chosen subscription becomes paid unless you cancel in time. Payment is charged to your Apple account under the terms shown at purchase. The subscription automatically renews unless cancelled at least 24 hours before the current trial or subscription period ends. Apple may charge for renewal within the 24 hours before the period ends.

Manage or cancel iOS subscriptions in your device's App Store subscription settings. Request refunds for Apple purchases from Apple. BestMe US cannot issue refunds for those purchases. Deleting the app or your BestMe US account does not cancel an Apple subscription.

Apple's Standard End User License Agreement applies to the iOS app license: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. These Terms govern the BestMe US service. BestMe US is responsible for its service and support; Apple does not provide our coaching or support.

8. Free Access Period

New accounts may also receive a free access period. Our servers decide whether it is available and how long it lasts. This free access period does not create a paid subscription or authorize a charge. When it ends, continued access may require a subscription you choose to buy.

9. Privacy and Notifications

Our Privacy Policy at https://www.bestme.us/privacy-policy explains the data we collect, how we use it, our service providers, storage in the United States, and your rights to access, correct, export, or delete data. California and EU or UK residents have additional rights under applicable law.

Chat messages, profile information, and nudge feedback are sent to third-party AI providers. We record AI request and response traces in Langfuse for quality monitoring. We do not train our own AI models on user data. Providers process data under their own API terms. We do not show one user's content to other users. Feedback goes only to our team, with the AI processing described in our Privacy Policy.

Push notifications are opt-in. Turn them off in the app or device settings. For privacy questions or requests, email support@bestme.us.

10. Account Deletion and Termination

You can stop using BestMe US at any time. To delete your account in the iOS app, open the You tab and select "Delete account." You can also email support@bestme.us. Deletion removes your profile, chats, nudge history, push tokens, and sign-in links. We may keep payment and tax records as required by law, and server logs for a limited period.

Deleting your account cancels any active web (Stripe) subscription. It does not cancel an Apple subscription; cancel that in your device's App Store subscription settings.

We may suspend or end access if you break these Terms, misuse the service, or create a security risk. We may also end access where required by law or if we stop providing the service. Your legal rights, including any refund rights, still apply.

11. Availability and Warranties

We may update features and perform maintenance. Access can be interrupted by errors, outages, or problems with our providers. We do not promise that the service will always be available or that AI content will be accurate.

To the extent permitted by law, we provide BestMe US "as is" and "as available." We disclaim implied warranties, including fitness for a particular purpose, acceptable commercial quality, and non-infringement. This does not remove warranties or consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by law, SajaSoft LLC is not liable for indirect or consequential losses from use of the service, including lost profits or business opportunities. You remain responsible for deciding whether to act on an AI reply or nudge.

Nothing in these Terms excludes liability for fraud, deliberate misconduct, or any loss for which liability cannot legally be limited. Any mandatory consumer protections still apply.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States of America. Any legal action or proceeding related to your access to or use of BestMe US shall be instituted in a federal or state court located in the United States. This does not limit rights under mandatory local law, including rights to bring a claim in your home courts where that law allows it.

14. Changes and Contact

We update the effective date and last-updated date above when these Terms change. We notify users by email or in the app about material changes. If you do not accept updated Terms, stop using the service and cancel any subscription.

For support, billing questions, privacy requests, or questions about these Terms, contact SajaSoft LLC, the operator of BestMe US, at support@bestme.us.